These Terms and Conditions form a contract between you ("you", "your") and LKT Group Pty Ltd ABN 18 672 731 609 trading as Caveri ("us", "we", "our"). They govern the ordering, purchase, fulfilment, and delivery of goods from www.caveri.com.au ("Website").

By placing an order or using our Website, you agree to these Terms and Conditions. We may update these terms at any time by posting changes to the Website - your continued use of the Website following any changes constitutes your acceptance of those changes.

Definitions

• Business Day: A weekday on which trading banks are open in Sydney, Australia
• Delivery Address: The address you specify for goods delivery when placing your order
• Delivery Agent: Any third-party delivery or shipping company we engage to fulfil your order
• Delivery Fee: The charges applicable for delivery of goods to your Delivery Address
• Goods: Items offered for sale on our Website
• GST: Has the meaning given in the A New Tax System (Goods and Services Tax) Act 1999 (Cth)
• Order: Your request to purchase goods from our Website
• Price:
  • For Australian deliveries: the amount in AUD inclusive of GST
  • For international deliveries: the amount in AUD exclusive of Australian GST (subject to local currency conversion and applicable local taxes)
• Tax: Any applicable GST, VAT, import fees, duties, tariffs, or other government-imposed charges

Ordering

Eligibility

To place an order with us, you must:

• Be 18 years of age or older
• Provide a valid email address and phone number
• Be purchasing goods for personal, non-commercial use only

Order Acceptance

We reserve the right to accept, reject, or cancel any order at our discretion. If we cancel your order, we will notify you by email and provide a full refund of any amount paid. Orders will not be dispatched until payment has fully cleared.

Delivery and Risk

Delivery timeframes provided at checkout are estimates only and are not guaranteed. Risk of loss and title to goods transfer to you upon delivery of those goods to the Delivery Agent. Any person present at your nominated Delivery Address at the time of delivery is considered authorised to accept the goods on your behalf.

Payment and Pricing

Prices displayed on the Website may show in your local currency where applicable; however, all transactions are processed in Australian Dollars (AUD). Currency conversion rates and any associated fees are determined by your payment provider. Additional taxes, import duties, or other charges may apply depending on your delivery location and are your responsibility to pay.

Returns and Cancellations

We are unable to accept order changes or cancellations once an order has been submitted. Returns are accepted for faulty or defective items in accordance with our Returns and Refunds Policy. Nothing in these Terms and Conditions limits or excludes any rights you may have under the Australian Consumer Law or other applicable consumer protection legislation.

Privacy and Data

We handle your personal information in accordance with our Privacy Policy. Our Website uses cookies to support functionality and analytics. You may disable cookies through your browser settings, though doing so may limit certain features of the Website.

Liability

To the fullest extent permitted by law, we exclude all liability for indirect, incidental, special, or consequential loss or damage arising out of or in connection with your use of our Website or the purchase of goods, including loss of revenue, loss of profits, loss of data, or loss of opportunity. Our liability for any claim arising from a defective product is limited, at our option, to replacement, repair, or refund of the purchase price.

These terms are governed by the laws of New South Wales, Australia, and you agree to submit to the non-exclusive jurisdiction of the courts of that state. We reserve the right to suspend or terminate access to the Website at any time.

Contact Us

If you have any questions about these Terms and Conditions, please contact us via our contact form - we're happy to help.

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These Terms and Conditions, together with our Privacy Policy, Website Terms of Service, and Returns and Refunds Policy, constitute the entire agreement between you and Caveri with respect to your use of the Website and any purchases made through it.