At Caveri, we create products to last — because we believe in quality that earns loyalty, not landfill. That’s why every product comes with our Limited Lifetime Warranty: a pledge to stand by our brand and products, and the people who trust it.

What’s Covered
We’ve got your back if:
• There’s a flaw in materials or workmanship (we’re only human, but we promise to fix it!)
• Your gear stops working entirely or partially due to normal use

What’s not covered:
• Battle scars (scratches, dings, or stains from your adventures)
• Damage from accidents, misuse, or unauthorised alterations to the products

The Fine Print (Without the Fuss)
While we design our gear to last decades, legally, we define “lifetime” as 5 years from your purchase date.

Repair or replace?
We’ll repair, replace, or—if discontinued—offer credit toward a current collection piece of equal value.

Play fair, we trust you:
• No claims for lost/stolen items (keep them safe!)
• We reserve the right to decline claims from misuse (e.g., using backpacks as parachutes)
• Proof of purchase required (save that receipt!)

Keep It Real (Legal Bits)
Safety first: Our gear is built for life, but use common sense—we don’t cover injuries or collateral damage.

Policy Updates:
We might update terms to keep improving, but your original warranty stays intact.

How to make a warranty claim

1. Take detailed photos of the issue
2. Provide proof of purchase
3. Email us at hello@caveri.com.au

Why We Do This
Scratches tell stories. Faulty zippers? Those we fix. This warranty isn’t a loophole — it’s a handshake agreement. You trust our products; we trust you’ll treat it like the adventure partner it is. Together, we’ll keep your kit (and our planet) thriving for the long haul.